State Farm® Insurance Agent Sara Russo
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juan michael Almonte rivera
June 17, 2026
"Gracia Johana Muy amable"
"Thank you so much for the 5-star review of State Farm Agent Sara Russo’s Team! We deeply appreciate your kind words here in East Elmhurst . "
Susie Darko
June 11, 2026
"I spoke with Liz at State Farm today, and she was extremely informative and helpful. She reached out to discuss the possibility of adding renters insurance to my current auto insurance policy, and while reviewing my options, we also had an informative conversation about the different types of life insurance available. I have been a State Farm customer for many years, and Liz has consistently been my go-to representative whenever I have questions or need assistance. She is always patient, knowledgeable, and willing to take the time to explain things clearly. Her professionalism and excellent customer service make every interaction a positive experience. I truly appreciate her dedication and support."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Anthony
June 10, 2026
"Worked with Jessica for the past few years and she was great! Very responsive and always provided advice that best fits your needs. I would recommend anyone to get a quote here as they provide affordable coverages."
"Anthony, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Sara Russo’s Team here in our East Elmhurst office. "
Brandon Kramer
June 8, 2026
"Helpful on the phone- persistent as well"
"Thank you for your kind review of State Farm Agent Sara Russo’s Team. We appreciate it!"
Chou Chou
June 5, 2026
"Called for home insurance. Talked to a Liz immediately, no robot phone menus. In our increasingly digital world, it was an absolute pleasure to speak to a knowledgeable person on the other end of the phone rather than an automated menu. Liz was extremely patient and explained very carefully home insurance and broke down for me the price for the different components of the plan. Would highly recommend this office."
"Thank you for the fantastic review, Chou! We are always here to help with your insurance needs here in East Elmhurst . "
Matthieu Delay
June 5, 2026
"I was interested in getting rentals insurance and Joeanna was a huge help with the process making the quote both affordable and with great coverage!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Yoona Choi
May 30, 2026
"Had a wonderful experience speaking with Liz from State Farm. She followed up with me and answered all my questions thoroughly, and provided great service."
"Thank you so much for the 5-stars, Yoona! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sara Russo’s Team anytime."
Yasin Azad
May 15, 2026
"I had a great experience working with Joeanna Flores at State Farm. She was extremely friendly, professional, and went out of her way to ensure my personal item insurance was set up properly. She took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. What I appreciated most was her follow-through and communication. Joeanna made sure to close the loop and confirm that everything was fully completed and finalized correctly. Her customer service and attention to detail truly stood out. Highly recommend working with her!"
"Thank you for your kind review of State Farm Agent Sara Russo’s Team. We appreciate it!"
Antonio Lumley
February 12, 2026
"Johanna was very helpful in meeting all my needs, providing accurate information about the several options I have available to me, and was patient and expedient in her service with me every time."
"Thank you so much for the 5-stars, Antonio! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Nancy Menusan
February 11, 2026
"Joanne was very courteous and helpful"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Oscar Nuñez
February 10, 2026
"Quiero agradecer a viky Mendez blanco por ayudarme con mi seguro y su tiempo"
"Oscar, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Marvin Qian
February 4, 2026
"Liz Foss was super helpful in getting my renter's insurance set up. My building gave confusing instructions, but she patiently went through it with me."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sara Russo’s Team. "
Ivana R
January 30, 2026
"We have been with State Farm for a while now. We have a fantastic experience working with Sara Russo - State Farm Insurance Agent. As a driver, finding the right coverage at a reasonable price can be stressful, but the team here made it incredibly simple. Specifically, Liz Foss is always patient and goes above and beyond to answer all our questions and solve any concerns. Liz has been consistently professional and helpful with any issues that arise. They truly care about their clients and provide excellent service. If you’re looking for a reliable agency in Queens, we highly recommend this team!!"
Dinawattie Khublall
January 21, 2026
"Sabrina & Tianna has excellent customer service skills. Both were knowledgeable and went beyond measures for my insurance needs."
Simoun Urcia
January 21, 2026
"My wife and I recently acquired life insurance with the help of Jessica Rivera. She was very kind, patient, and knowledgeable in insurance plans."
Brian Craig
November 17, 2025
"First and foremost I would like to thank Liz Foss who represents state farm with excellent customer and professionalism along with Jessica, Sabrina, Joanne and staff that give me comfort and reassurance being a car insurance policy holder something I'm forever grateful for"
"Hi Brian! Thank you so much for your kind words! We're thrilled to hear that Liz, Jessica, Sabrina, Joeanna, and the entire team, provided you with excellent customer service and professionalism. It's our goal to make you feel comfortable and reassured as a valued State Farm policyholder. We truly appreciate your trust and look forward to continuing to serve you! Best Regards, Sara Russo, State Farm Agent "
Xeleste Vasquez
November 15, 2025
"Fui únicamente a hacer una cotización de seguro para mi auto, pero terminé contratando el servicio con State Farm. Santiago fue una persona sumamente amable y profesional; me ofreció una atención maravillosa y me explicó todo con mucha paciencia. Estoy encantada con el trabajo que hizo el día de hoy."
"Hola Celeste! ¡Muchas gracias por compartir tu experiencia! Atentamente, Sara Russo "
Nicole Hagins
November 8, 2025
"Joeanna was super helpful in getting my rates reduced when I called in to discuss the increase. Car insurance is expensive and getting more and more expensive these days. Joeanna was very understanding and helpful in working with my family to reduce costs."
"Hello Nicole! It’s great to hear that Joeanna was so helpful and understanding during your call. Car insurance costs can definitely add up, so having someone who works with you to find ways to reduce rates makes a huge difference. Thanks for sharing your experience! Regards, Sara Russo, State Farm Agent "
Scott H
November 7, 2025
"Every time I’ve had to deal with State Farm they answer on the first ring and they even answer texts promptly, and if I ever have an issue, they fix it for me."
"Hello Scott! That’s fantastic to hear! It sounds like our State Farm office really values customer service and responsiveness. Having quick and reliable support makes such a big difference when dealing with insurance. Thanks for sharing your positive experience! Regards, Sara Russo, State Farm Agent "
Keana Morales
October 23, 2025
"Joeanna Flores was extremely kind and helpful in the matter of helping me obtain auto insurance. As I am a new driver and car owner I had a lot of questions and she patiently answered every question I had and went above and beyond to get me the best possible deal. Amazing customer service."
"Hello Keana! Thank you for sharing your experience! We're delighted to hear that Joeanna Flores provided such kind and patient support, especially as you navigate being a new driver and car owner. It's wonderful to know she went above and beyond to find you the best deal. We truly appreciate your feedback and are here to help anytime you need! Regards, Sara Russo, State Farm Agent "
Michael Vega
October 18, 2025
"Great help, I had so many issues other insurance providers,but she took care of all my needs in 20 minutes!!! Thank you!!!"
"Hi Michael! Thank you so much for your kind words! We're thrilled to hear that we were able to resolve all your issues quickly and efficiently. Your satisfaction is our top priority! If you need any further assistance, feel free to reach out. Regards, Sara Russo, State Farm Agent "
PLATINUM STATUS
October 8, 2025
"This review is for Sabrina at state farm Insurance. She's the best insurance agent I have ever delt with. She's caring, thoughtful and cares about her customers to the highest level. I'm going to move to Florida soon , but never the less I will always call her for insurance. Shea the best . Thank you always Sabrina.."
"Hello Woolleys, Thank you so much for your kind words! Sabrina truly goes above and beyond to provide exceptional service, and it's wonderful to hear how much you appreciate her care and dedication. We're glad to know you'll continue to trust her with your insurance needs. Thank you for being such a valued customer! Best Regards, Sara Russo, State Farm Agent "
Mohamed Adenwala
October 6, 2025
"Sabrina Haquoe is the best! I absolutely love dealing with the Sara Russo firm. They are very affectionate, genuinely care for their clients, and provide top-notch service. Hands down, the best experience I've had with any firm."
"Hi Mohamed, Thank you so much for your kind words! We're thrilled to hear that Sabrina Haque and the entire Sara Russo firm have provided you with such a positive and caring experience. Your satisfaction means the world to us, and we're always here to support you with top-notch service. If you ever need anything else, please don't hesitate to reach out! Best Regards, Sara Russo, State Farm Agent "
Cili Jancso
September 24, 2025
"I had a great experience working with Sara. She was dynamic, knowledgeable, and handled everything quickly, making the process smooth from start to finish. I really appreciated her professionalism and how easy she made the whole experience."
Pamela Cobane
August 18, 2025
"Joeanna was such a pleasure to speak with, she made sure I was well informed and extremely fast."
"Hi Pamela! Thank you for your kind words! We're delighted to hear that Joeanna provided you with fast and informative service. She truly takes pride in making sure our clients feel supported and well-informed. We'll be sure to pass along your compliments to her! Fondly Yours, Sara Russo, State Farm Agent "