State Farm® Insurance Agent Sara Russo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
gil rivera
July 23, 2026
"Miss Flores did a great job with me and I m a
I appreciate her for her dedication thank you"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Sara Russo’s team. "
Lenar Galimov
July 21, 2026
"I reached out to Jessica just to get some information about car insurance terms, and ended up having a conversation with someone who was incredibly polite, considerate, and genuinely engaged with my situation. She walked me through everything from start to finish, explained how everything works, and handled everything quickly and professionally. You know, this kind of service alone makes this insurance company worth choosing—not to mention the price, which turned out to be better than what I was paying before with another company. I give them 5 stars, and I’ll definitely recommend them to my friends and acquaintances.
По-русски напишу: быстро, качественно, адекватная стоимость полиса. 5 звезд."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in East Elmhurst to know you had such a great experience with us. "
Raul Avila
July 18, 2026
"I recently had the pleasure to speak with Insurance Agent Joeanna Flores. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend Joeanna to anyone looking for an insurance agency that puts customers first regarding vehicle insurance."
"Thank you so much for the 5 stars, Raul! We truly appreciate your feedback and are always happy to help whenever you need us. "
Jacqueline Criollo
July 15, 2026
"I had a great experience speaking with Joeanna over the phone not an automated voice system at State Farm. She helped me with my insurance and took the time to clearly explain how the policies work. Joanna broke everything down in a way that was easy to understand and answered all of my questions. I really appreciated her patience, professionalism, and the time she took to help me understand my options.
Thank you Joeanna"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
E
July 15, 2026
"Thank you Joeanna for your help and following up with me."
"E, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our East Elmhurst insurance team is always here and happy to help. "
El Homie
July 2, 2026
"Joeanna Flores was very patient, kind and knowledgeable. She is truly an asset to State Farm I thank her for helping with insurance. 10/10 recommend her and this office"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Sara Russo’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
jhonny lopez
July 2, 2026
"Muchas gracias por su atención muy buenas servicio ami me atendió joeanna una excelente persona gracias por su servicio lo recomiendo le doy un 10 de 10"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Sara Russo’s Team. "
Rodolfo Arturo Delima
July 2, 2026
"Excelente atención"
"We appreciate your review, Rodolfo. We are so happy that you had such a wonderful experience with State Farm Agent Sara Russo’s Team here in East Elmhurst ! "
Niyetta Gourdine
July 1, 2026
"To The Lovely Ppl And Their Team Mrs Liz, Joeanna Love You Guys!!! I Appreciate Your Service That Is Soooooo Awesome ❤️❤️❤️❤️❤️💯"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Sara Russo’s Team. "
Jacqueline Litowinsky
June 29, 2026
"Professional, thorough, and understanding - very glad I chose this office!"
"Thanks so much for the amazing review, Jacqueline! We really appreciate your support here in East Elmhurst . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Richie Stair
June 29, 2026
"The absolute best customer service by far. Always available for any questions and changes highly recommend this State Farm office if you want great insurance and peace of mind"
"Thank you for the fantastic review, Richie! We are always here to help with your insurance needs here in East Elmhurst . "
Victor Sanchez
June 26, 2026
"I've had state farm insurance for quite some time now and must say im very satisfied with there customer service. Always a pleasure speaking to the staff. Sara, Liz, Johanna etc."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Sara Russo’s Team here in East Elmhurst . "
Clarence Pressley
June 26, 2026
"I very apppriate the but found someone local in my area. I thank you Joeanna Floes...."
"Thank you for taking the time to leave such a great review, Clarence. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Juan michael Almonte rivera
June 17, 2026
"Gracia Johana Muy amable"
"Thank you so much for the 5-star review of State Farm Agent Sara Russo’s Team! We deeply appreciate your kind words here in East Elmhurst . "
Susie Darko
June 11, 2026
"I spoke with Liz at State Farm today, and she was extremely informative and helpful. She reached out to discuss the possibility of adding renters insurance to my current auto insurance policy, and while reviewing my options, we also had an informative conversation about the different types of life insurance available.
I have been a State Farm customer for many years, and Liz has consistently been my go-to representative whenever I have questions or need assistance. She is always patient, knowledgeable, and willing to take the time to explain things clearly. Her professionalism and excellent customer service make every interaction a positive experience. I truly appreciate her dedication and support."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Anthony
June 10, 2026
"Worked with Jessica for the past few years and she was great! Very responsive and always provided advice that best fits your needs. I would recommend anyone to get a quote here as they provide affordable coverages."
"Anthony, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Sara Russo’s Team here in our East Elmhurst office. "
Brandon Kramer
June 8, 2026
"Helpful on the phone- persistent as well"
"Thank you for your kind review of State Farm Agent Sara Russo’s Team. We appreciate it!"
Chou Chou
June 5, 2026
"Called for home insurance. Talked to a Liz immediately, no robot phone menus. In our increasingly digital world, it was an absolute pleasure to speak to a knowledgeable person on the other end of the phone rather than an automated menu. Liz was extremely patient and explained very carefully home insurance and broke down for me the price for the different components of the plan. Would highly recommend this office."
"Thank you for the fantastic review, Chou! We are always here to help with your insurance needs here in East Elmhurst . "
Matthieu Delay
June 5, 2026
"I was interested in getting rentals insurance and Joeanna was a huge help with the process making the quote both affordable and with great coverage!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Yoona Choi
May 30, 2026
"Had a wonderful experience speaking with Liz from State Farm. She followed up with me and answered all my questions thoroughly, and provided great service."
"Thank you so much for the 5-stars, Yoona! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sara Russo’s Team anytime."
Yasin Azad
May 15, 2026
"I had a great experience working with Joeanna Flores at State Farm. She was extremely friendly, professional, and went out of her way to ensure my personal item insurance was set up properly. She took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free.
What I appreciated most was her follow-through and communication. Joeanna made sure to close the loop and confirm that everything was fully completed and finalized correctly. Her customer service and attention to detail truly stood out. Highly recommend working with her!"
"Thank you for your kind review of State Farm Agent Sara Russo’s Team. We appreciate it!"
Antonio Lumley
February 12, 2026
"Johanna was very helpful in meeting all my needs, providing accurate information about the several options I have available to me, and was patient and expedient in her service with me every time."
"Thank you so much for the 5-stars, Antonio! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Nancy Menusan
February 11, 2026
"Joanne was very courteous and helpful"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Oscar Nuñez
February 10, 2026
"Quiero agradecer a viky Mendez blanco por ayudarme con mi seguro y su tiempo"
"Oscar, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Marvin Qian
February 4, 2026
"Liz Foss was super helpful in getting my renter's insurance set up. My building gave confusing instructions, but she patiently went through it with me."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sara Russo’s Team. "