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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Martinez

June 2, 2025

5  out of  5
rating by Janet Martinez
"Amazing staff very helpful with addressing updating our new address and explain everything in detail!"
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ELL The Don

June 2, 2025

5  out of  5
rating by ELL The Don
"I would like to take the time to thank Joeanna for her outstanding customer service, hospitality, and honesty. She has been by our side throughout the years, and we refuse to change to another insurance provider. Also I would like to thank the rest of the staff for their great service and contribution as well. Thank you Ellison S. Champagne"
We responded:
"Hello Ellison, Thank you so much for your kind words! We're thrilled to hear that Joeanna has provided you with outstanding customer service and has been a reliable support for you over the years. Your loyalty means the world to us, and we’re grateful to have such a dedicated team. We appreciate your recognition of the entire staff as well. If there’s anything else we can do for you, please don’t hesitate to reach out! Best Regards, Sara Russo, State Farm Agent"
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Richard Raymond

May 31, 2025

5  out of  5
rating by Richard Raymond
"It was a great experience and my agent was very helpful, I will definitely recommend my friend to State Farm"
We responded:
"Hello Richard, Thank you for your positive feedback! We're so glad to hear that you had a great experience. Your willingness to recommend State Farm to your friends means a lot to us. If you or your friends ever have any questions or need assistance, we're here to help! Best Regards, Sara Russo, State Farm Agent "
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Farah Calvo

May 23, 2025

5  out of  5
rating by Farah Calvo
"Just in a few words I love them and I recommend State Farm. 😊🥰been with them for any any years No complaints."
We responded:
"Hello Maria, That's great to hear! It sounds like you've had a positive experience with State Farm. Your recommendation speaks volumes! Best Regards, Sara Russo, State Farm Agent "
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rose Mencos

May 22, 2025

5  out of  5
rating by rose Mencos
"I have been with them for several years & love then Liz calls me to check on my policy to make sure everything is ok or to see if there are any discounts available i've been with several other insurance companies in the past & had nothing but nightmares not with them nothing but respect I will never change from them also Joeanna was extremely amazing helpful I highly recommend her and them there the best"
We responded:
"Hello Rose, It sounds like you've had an excellent experience with our agency! It's wonderful to hear that Liz and Joeanna have provided such great support and that they've made your time with them so positive. Your recommendation really highlights their commitment to customer care! 😊 Best Regards, Sara Russo, State Farm Agent"
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april koe

May 20, 2025

5  out of  5
rating by april koe
"I recently started looking into life insurance, and I’m so glad I went with State Farm. The process can feel overwhelming, I was on the phone with Jessica and she made everything super easy to understand. She broke down all the options, explained what would be best for my situation, and made sure I felt confident in my decision. It’s a huge relief knowing I’m covered and that my family will be protected no matter what. If you’re thinking about life insurance or any other type of coverage, I 100% recommend going through State Farm — and definitely ask for Jessica. She’s the best!"
We responded:
"Hello April, Thank you for sharing your experience! We're thrilled to hear that Jessica was able to make the process of exploring life insurance so easy and understandable for you. It's wonderful to know that you feel confident in your decision and secure in the coverage you've chosen for your family. Your recommendation means a lot, and we’re glad you had such a positive experience with State Farm. If you have any more questions or need further assistance, don’t hesitate to reach out! Best Regards, Sara Russo, State Farm Agent"
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C Lo

May 17, 2025

5  out of  5
rating by C Lo
"The team, especially Liz & Sara, are very helpful!"
We responded:
"Hi Christine, Thank you for your feedback! A supportive team makes all the difference, and your appreciation for our efforts is sure to motivate them even more. If you need anything else or have further questions, don't hesitate to reach out! Best Regards, Sara Russo, State Farm Agent"
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Anna S.

May 16, 2025

5  out of  5
rating by Anna S.
"I have been dealing with Liz Foss of Sara Russo Agency for a few years now. Liz is very knowledgeable about different areas of insurance. She explained in the details any and every question that I had when I was insuring my condo, rental or a car. Even was finding ways to save based on my specific insurance needs. Also pointing out to me what coverage may or may not be needed based on my specific situation. Liz follows up on every document that needs to be either confirmed, signed or returned. Pleasant, courteous and enthusiastic personality. I highly recommend Liz Foss for your all insurance needs."
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daniel russo

May 16, 2025

5  out of  5
rating by daniel russo
"Joeanna was very understanding polight and conserned about what i needed to get done .every time i call she is willing to help over and above with servise for me. what a plesure to talk with her .she nows what i need done before i finish exsplaning it.she is a aset.to me Thank you so much for your concerns."
We responded:
"Hi Daniel, Thank you for sharing your positive experience! It’s wonderful to hear that Joeanna has been so understanding and attentive to your needs. Her willingness to go above and beyond truly makes a difference in customer service. It’s a pleasure to have someone who not only listens but also anticipates your needs. Your kind words will surely be appreciated by Joeanna and our team. If you need any further assistance, feel free to reach out! Best Regards, Sara Russo, State Farm Agent"
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Reyes Flores

May 15, 2025

5  out of  5
rating by Reyes Flores
"Joeanna A sido un representante muy paciente, muy educada en dar explicaciones acerca de mis seguros que tengo con esta oficina. Recomiendo Esta oficina 100%. Estoy muy agradecido con la atención de Joeanna y este oficina"
We responded:
"Hola Reyes, ¡Gracias por compartir tu experiencia! Es genial saber que Joeanna ha sido tan paciente y educada al explicarte sobre tus seguros. Un buen servicio al cliente hace toda la diferencia. Si necesitas más información o asistencia, no dudes en preguntar. ¡Tu recomendación seguramente ayudará a otros a elegir esta oficina! Gracias, Sara Russo, State Farm Agent "
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Daisy Aites

May 13, 2025

5  out of  5
rating by Daisy Aites
"Best insurance agent to talk to. Tiara Banks listens and take her time to explain insurance coverage."
We responded:
"Hello Daisy, Thank you for your fantastic feedback! We're so glad to hear that Tiara Banks has provided you with such attentive and thorough service. It's important to us that our customers feel heard and well-informed about their insurance coverage. We appreciate your recognition of her efforts and are here to assist you with any further questions or needs you may have. Thank you for choosing us! Fondly Yours, Sara Russo State Farm Agent"
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Danielle Foss

May 9, 2025

5  out of  5
rating by Danielle Foss
"Best customer service I've ever experienced! Liz is the best! I always ask for her when I call, she's so sweet and extremely helpful!"
We responded:
"Hi Danielle, Thank you for your kind words! We're delighted to hear that you had such a positive experience with our Renters insurance service and with Liz specifically. We strive to provide exceptional support and guidance to our customers, especially when it comes to important matters like Renters insurance. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Fondly Yours, Sara Russo State Farm Agent"
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Rigoberto Solano

April 3, 2025

5  out of  5
rating by Rigoberto Solano
"Siempre su equipo ayudando a los clientes"
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Omar Turner

March 13, 2025

5  out of  5
rating by Omar Turner
"I was looking for an affordable insurance coverage that beats out what i was paying elsewhere, thankfully i found a Sabrina Haque on the other line who did everything to help me get covered at a price i was comfortable with and coverage that was worth having. she was very helpful and honest, i did not feel like i was being handled or upsold at all. I would strongly suggest anyone hear State Farm out to see what they can do for you. Specifically Mrs. Sabrina Haque, very professional and helpful. thanks"
We responded:
"Hello Omar, It sounds like you had a fantastic experience with Sabrina Haque at the Sara Russo State Farm Agency! It's always reassuring to work with someone who is both knowledgeable in Auto and Renters insurance, especially when it comes to finding the right insurance coverage at an affordable price. Your recommendation highlights the importance of personalized service in making informed decisions. Thank you for sharing your positive experience—I'm sure it will be helpful to others looking for insurance options! Best Regards, Sara Russo, State Farm Agent "
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Diana McArdle

March 4, 2025

5  out of  5
rating by Diana McArdle
"I found this agency by chance and am satisfied with their knowledgeable help and service."
We responded:
"Hi Diana, That's great to hear! It’s always a pleasant surprise to find an agency that provides knowledgeable help and excellent service. If you have any specific experiences or recommendations you'd like to share about them, it could be helpful for others looking for similar assistance! Best Regards, Sara Russo, State Farm Agent "
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Daniel Kipler

January 25, 2025

5  out of  5
rating by Daniel Kipler
"I recently called this office seeking homeowners insurance. I spoke with Carol Arango. I was facing time constraints and hoping to have a speedy process. Carol was kind and helpful from the first moment she answered the phone. She was attentive, knowledgeable, and friendly. She helped me find a policy at an excellent rate. She also quickly sent information regarding my policy to me and did a follow up call to ensure I could get things completed quickly as I told her I was facing time constraints. After having difficulty finding a policy through other companies I am grateful I called State Farm and grateful that someone as helpful as Carol Arango was able to help me through the application process. She was very professional and helpful and made the process very smooth and I wish my first call had been to this office. Daniel"
We responded:
"Hello Daniel, Thank you for taking the time to share your experience! It’s fantastic to hear that Carol Arango provided you with such exceptional service while you were looking for homeowners insurance. Her attentiveness, knowledge, and willingness to accommodate your time constraints clearly made a significant difference in your experience. It’s great that she was able to find you an excellent policy and ensure that the process was smooth and efficient. We’re thrilled that you chose State Farm and had such a positive interaction with Carol. If you need any further assistance or have any questions in the future, don’t hesitate to reach out! Best Regards, Sara Russo, State Farm Agent "
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Lori Pinco

January 24, 2025

5  out of  5
rating by Lori Pinco
"Every time I call this office I find a group of very helpful employees. The past 2 days I had conversations with Sabrina and Liz, and they were both very knowledgeable and very friendly. It's a pleasure calling a business and talking to people who actually know what they are doing. Keep up the good work."
We responded:
"Hello Lori, Thank you for sharing your positive experience! It’s wonderful to hear that you consistently find the staff at our office to be helpful and knowledgeable. Sabrina and Liz seem to have made a great impression with their friendly and professional service. It truly makes a difference when you can speak to people who understand your needs and are willing to assist you. Your kind words will surely motivate them to continue their excellent work. If you need any further assistance or have any questions, don’t hesitate to reach out! Best Regards, Sara Russo, State Farm Agent "
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sue reezies

January 24, 2025

4  out of  5
rating by sue reezies
"spoke with Liz from State Farm. She was professional, very detailed and attentive to my needs, as it being my first time getting insurance motor vehicle coverage, am so glad I chose State Farm because they are thorough , efficient and precise... Yes i recommend them. :)"
We responded:
"Hello Suzette, It sounds like you had a fantastic experience with Liz from our office. It's great to hear that she was professional, detailed, and attentive to your needs, especially as a first-time customer. Having an insurance team member who is thorough and efficient can make a big difference in understanding your coverage options. Your positive recommendation speaks volumes about the quality of service you received. If you have any more questions about insurance or need further assistance, feel free to ask! Thank you! Sara Russo, State Farm Agent "
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Javier Gonzales

January 7, 2025

5  out of  5
rating by Javier Gonzales
"Muy amable ,respetuosa y professional en su trabajo .. gran experiencia con el servicio brindado 👍😉"
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Emmita Castaneda

January 7, 2025

5  out of  5
rating by Emmita Castaneda
"La Srta Nicoll Gonzales que me atendió muy capacitada se deja entender es muy amable y me ayudó mucho en mi proceso …… es muy buena en lo que hace es excelente no hay palabras para describir lo profesional que es"
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Tommy Kmiotek

January 2, 2025

5  out of  5
rating by Tommy Kmiotek
"Liz is extremely helpful and very professional. I honestly felt like I was talking to a friend not an agent."
We responded:
"Hi Thomas, Thank you for sharing your experience! It’s great to hear that Liz was both helpful and professional, making you feel comfortable throughout the process. If you need any more assistance or have further questions, don’t hesitate to reach out! Best Regards, Sara Russo State Farm Agent "
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Anthony Ortiz

December 31, 2024

5  out of  5
rating by Anthony Ortiz
"Nicoll González was very detailed and explained everything throughout the process thank you!"
We responded:
"Hello Anthony, I'm glad to hear that Nicoll González provided such a detailed and thorough explanation on life insurance. If you have any further questions or need assistance with anything else, feel free to ask! Best Regards, Sara Russo State Farm Agent "
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Diana higidio

December 16, 2024

5  out of  5
rating by Diana higidio
"Excellent service. Nicoll was very efficient and friendly. I was very satisfied with the work of the State Farm representative. Thank you Nicoll."
We responded:
"Hello Diana, Thank you for your feedback! We're so glad to hear that Nicoll provided you with efficient and friendly service regarding Life Insurance. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you need any further assistance, don’t hesitate to reach out. Thanks again :-) Best Regards, Sara Russo, State Farm Agent "
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Keaarah Short

December 13, 2024

5  out of  5
rating by Keaarah Short
"Excellent customer service and Jessica Reveria was extremely helpful and so far I love having State Farm insurance"
We responded:
"Hello Keaarah, Thank you for sharing your positive experience! We're thrilled to hear that Jessica Rivera provided you with excellent customer service with Auto Insurance. It's great to know that you're enjoying your State Farm insurance. If you have any more questions or need further assistance, feel free to reach out! Best Regards, Sara Russo, State Farm Agent "
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Loy Linda

December 5, 2024

5  out of  5
rating by Loy Linda
"Just got my insurance reduced by 80 dollars monthly. Sabrina was a pleasure speaking with. She made my insurance process a walk in the park. She is friendly, knowledgeable, funny and always have a positive and clear answer for me. I highly recommend them for anyone looking for an insurance agency that put customer first."
We responded:
"Hi Laye, Thank you so much for sharing your experience! We’re thrilled to hear that you were able to reduce your Auto insurance by $80 a month—that's a significant saving! We’re also glad to hear that Sabrina provided you with such excellent service. She truly embodies our commitment to putting customers first with her friendly, knowledgeable, and positive approach. We appreciate your recommendation and look forward to continuing to serve your insurance needs. If you have any further questions or need assistance, feel free to reach out! Best Regards, Sara Russo State Farm Agent "